Solutions for efficient claims and compliance management in logistic chains.

IMI Improve is an in-demand quality system for large logistic chains. Our software is an excellent tool for continuous improvement management.

Better results with IMI Improve

IMI Improve provides an easy, automated way to operate your warehouse safely and efficiently. Our solution can integrate with any OMS and WMS system to secure data quality and easy handling.

  • IMI Improve provides a user-friendly mobile application to register any issue and deviation in your logistic chain.
  • Create predefined categories, procedures and task for easy and correct handling.
  • WMS-, OMS-, ERP-integrations speed up management and data quality.
  • Claims and compliance management system for your desktop
  • Reports the way you want it.
  • Set triggers for standardized actions on any non-compliance activity.
  • For HSE incidents, IMI Improve has predefined reporting templates. You can of course enter your own templates and routines on HSE, if you wish to do so.

Why choose IMI Improve?

Fast and precise registration of deviations
Manual registration of deviations is a time-consuming process. In our experience, the manual registration of deviations normally takes about 20 to 30 minutes. Manual registration also involves a risk of registering incorrect information.

With IMI Improve, our customers spend only 15-30 seconds per deviation. This saves them both time and resources. Good integration with WMS and other systems ensures high-quality data. Automatic deviation registration is fast and ensures good data quality.


More deviations registered
When deviations are easier to register, more deviations will be registered. Each deviation is linked to an activity and a responsible person or project group. This results in more effective operations, a better overview and fewer deviations.


Reduced claim processing time
Processing a claim can be time-consuming. It involves collecting documentation, quality assurance and updating the case. This can take time, often several days.  

With IMI Improve, case processing is done in a matter of minutes. The deviation is entered into a log, with the right person, or with a group, and the case is updated. In just a few keystrokes, the supplier receives good documentation on what the claim entails. 


Supplier follow-up
One of the main reasons our customers use IMI Improve is to eliminate deviations from suppliers. A production line in a warehouse is created to ensure the delivery of goods as per agreement. All deviations cost money. Production comes to a halt and employees must spend time rectifying errors rather than contributing to efficient production. A supplier’s claim for NOK 500 to 1000 in compensation for having to repack a pallet is more of a symbolic price. The costs are significantly higher and will impact the quality of deliveries to their customers.

Our customers have told us that IMI Improve software has become a business-critical system. Today, they use reports from IMI Improve when negotiating with their suppliers to improve quality and reduce costs. Since they now register all deviations, not only the major one which was the case before IMI, they have a complete overview of the supplier’s delivery quality.

Suppliers without deviations

One method we can use for assessing costs is to determine what the cost level would be if suppliers always delivered as agreed. This is a somewhat unrealistic situation, however, the method does indicate the resources your organisation must use when your supplier fails to do its job. IMI Improve cannot eliminate all deviations, although it can bring you closer to the goal of 0% supplier deviations.


Gather all checklists, QC, HSE and deviations in one system
Our customers now use one system. IMI Improve is now the one system for quality control, HSE checklists and deviation registration. Naturally, this reduces costs and makes things easier for employees.



It allows you to adopt a proactive business approach by setting customized triggers against any possible non-compliance issues.



Its user-friendly interface makes deviation handling easy and follow up



Its easy to create and edit any kind of groups and assign tasks.

Experience fast, easy and automated issue management - join IMI Improve.

Some of the brands relying on IMI

IMI Supply Chain Solutions


Logistics must keep pace and work seamlessly to deliver around the clock.