In search of a smarter supply chain

Canadian Tire is one of Canada’s best known brands, with more than 9 billion Canadian dollars in revenue from the retail operation. Some 500 Canadian Tire stores are served by 4 large distribution centers.

Order management

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Canadian Tire

Managing complexity across the supply chain

The IMI supply chain solution supports the processing of store orders and purchase orders, and enables visibility across the warehouse sites for efficient inventory deployment and advanced cross-docking.

IMI's order & inventory management system is at the heart of our operations. It’s our transaction engine.

Shannon Macey

VP Supply Chain Strategy, Canadian Tire

The order & inventory management system from IMI is the enabler of our multi-channel supply chain strategy.

Carmine Bosco

AVP, Enterprise Supply Chain Processes, Canadian Tire

The challenge

Canadian Tire needed a smarter supply chain to cope with their growth. They have a very broad product assortment with more than 100,000 SKUs, many seasonal products and an increasing volume of these are now sourced from the far east. They needed a system that could handle this complexity without slowing it down.

The solution

IMI’s order & inventory management system, with shipment monitor at its core, acts as the visibility backbone for multi-channel sourcing and distribution. It also enables customer collaboration for real-time store interaction, including the auctioning of excess inventory and rationing during shortages.

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The result

With IMI’s order & inventory management system, Canadian Tire have seen their transit and cross-dock flows increase the turnover of low-frequency and seasonal items. Their logistics operations are now more streamlined and they have the flexibility to manage new product categories and store growth.

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