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NORSK MEDISINALDEPOT AS (NMD)

Norsk Medisinaldepot AS (NMD) is one of Norway’s biggest suppliers of parmaceuticals and health products, including both retail and wholesale distribution operations. NMD has ca 2 300 employees and a fully owned pharmacy chain, Vitus, with more than 270 pharmacy stores of different size all over Norway. There is also a franchise concept – Ditt Apotek – for independent privately owned pharmacies.

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The headquarter and central warehouse location is in Alna, north of Oslo, while a large part of Northern Norway is served from the distribution center in Harstad. NMD uses IMI’s Warehouse Management System in both sites to enable high-performing warehouse production with very short lead times and rigid traceability requirements. The IMI solution is integrated with advanced picking automation and conveyor systems.

NMD is also a third-party logistics (3PL) service provider that enables many international producers of medicines and healthcare items to distribute their branded products in compliance with Norwegian market requirements. The multi-client support in IMI’s Warehouse Management System makes it possible to tailor the services and warehouse processes to the needs of each 3PL client.

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With the WMS from IMI we can provide a tailored and localized distribution service that makes it easy for our clients to reach and serve the Norwegian customers.
Sigrid Hov Fodnaess
IT Director at Norsk Medisinaldepot & Regioinal CIO for Scandinavia at McKesson Europe

Challenge

  • Centralize supply chain operations and warehouse sites
  • Improve integration and visibility across channels and legal entities for order management, logistics, invoicing, and distribution
  • Explore digital commerce opportunities to serve customers better

Solution

  • The WMS from IMI integrates internet commerce and order fulfillment
  • Advanced logistics capabilities for high-volume execution
  • Support for scalability and acquisition strategy

Result

  • Single face to the customer across channels
  • Orders in before 5 pm delivered next day at customer’s site
  • One IT-system for all legal entities in 6 different countries
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