Albert Heijn is the leading food retailer in the Netherlands with more than 1 000 stores, and is also part of the world-leading global food retail group Ahold Delhaize.

With IMI WMS™, Albert Heijn operates one of the fastest-moving supply chains on the market, leveraging cross-docking and differentiated picking strategies to turn the inventory extremely fast, thereby ensuring fresh products and high availability in the stores.

The distribution centers operate fully integrated with voice-picking and automation equipment, and the warehouses process and deliver well over a million store order lines per day. A long-running strategic cooperation with IMI product development has resulted in a solution that is almost entirely free from customized software code.

We are focusing on vested partnerships in our vendor eco system that is built on trust. IMI is one of these partners.
Ralf Erbacher
Manager Global IT Sourcing & Vendor Management, Albert Heijn


  • Differentiating picking strategies, warehouse layouts and throughput times by market and store format
  • Replace (functionally rich) own solution
  • Support a high-speed warehouse management operation


  • IMI WMS™ with integrated voice picking and warehouse automation
  • Two central warehouses and four regional DCs ships more than a million order lines a day


  • Increased overall productivity
  • Increased store selling space by faster turnover
  • Decreased the stock level for fresh goods to less than two days with increased delivery rate
  • Decreased the lead time from order to delivery to under 18 hours

Some of the brands relying on IMI

IMI Supply Chain Solutions


Logistics must keep pace and work seamlessly to deliver around the clock.