NORSK MEDISINALDEPOT AS (NMD)
Norsk Medisinaldepot AS (NMD) is one of Norway’s biggest suppliers of parmaceuticals and health products, including both retail and wholesale distribution operations. NMD has ca 2 300 employees and a fully owned pharmacy chain, Vitus, with more than 270 pharmacy stores of different size all over Norway. There is also a franchise concept – Ditt Apotek – for independent privately owned pharmacies.
The headquarter and central warehouse location is in Alna, north of Oslo, while a large part of Northern Norway is served from the distribution center in Harstad. NMD uses the IMI WMS™ solution in both sites to enable high-performing warehouse production with very short lead-times and rigid traceability requirements. The IMI solution is integrated with advanced picking automation and conveyer systems.
NMD is also a third-party logistics (3PL) service provider that enables many international producers of medicines and health care items to distribute their branded products in compliance with Norwegian market requirements. The multi-client support in IMI WMS™ makes it possible to tailor the services and warehouse processes to the needs of each 3PL client.
Norsk Medisinaldepot AS is part of McKesson Europe, which is owned by McKesson Corporation, a global leader in the health products sector.
Challenge
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Centralize supply chain operations and warehouse sites
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Improve integration and visibility across channels and legal entities for order management, logistics, invoicing, and distribution
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Explore digital commerce opportunities to serve customers better
Solution
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IMI AOM™ integrates sales operations, purchasing, internet commerce and order fulfillment
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Advanced logistics capabilities for high-volume execution
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Support for scalability and acquisition strategy
Result
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Single face to the customer across channels
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Orders in before 5 pm delivered next day at customer’s site
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One IT-system for all legal entities in 6 different countries
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When Downtime Is Not An Option
Logistics must keep pace and work seamlessly to deliver around the clock.