All production deviations and deviations in areas such as cleaning, building technology, goods reception, IT, health, environment and safety, as well as deviations in warehouse automation, are reported in Agrippa Improvements. All reported deviations and claims are automatically sent to the right person for assessment and rectification. The deviations can be of many different types, such as incorrect or damaged deliveries, temperature deviations or a warehouse door or truck that needs service.
“The greatest benefit of the system is that it has become so easy for staff to report deviations, which in turn means that large amounts of data can be collected, analyzed and provide us with input for our internal operational development and our dialogues with various suppliers.”
Agrippa Improvements is used by all ASKO staff who work with goods handling. From receipt of goods until the goods are delivered to the customers. The group’s drivers also use the system as an app on their mobile phones. With the help of the app, all deviations and claims related to operations, health, environment and safety can be reported easily and quickly.