AOM automates order fulfillment through the processing and management of orders, from receipt of an order by sales channels to the shipping of final ordered items to customers, and provides rule-based validation of sales order data, including customer information, credit limits, product restrictions, pricing data, and requested dates for shipping and delivery.
To further streamline order fulfillment, IMI AOM 11.4 introduces the Holds & Exception Dashboard, a new web application for monitoring holds and exception situations. The dashboard is seamlessly integrated with the AOM backend via REST APIs and provides intuitive overviews and easy to use functions for preventive actions.