IMI deepens collaboration with Apotek Hjärtat – launches the pharmacy logistics platform of the future

IMI Supply Chain Solutions is expanding its collaboration with Apotek Hjärtat by taking the next step: launching a new platform for the pharmacy logistics of the future. This strengthened partnership enables the next phase in the pharmacy chain’s digital transformation.

Since 2011, IMI’s cloud-based Advanced Order Management solution has been part of Apotek Hjärtat’s supply chain. The new collaboration introduces the IMI FLOW platform as a tool in the pharmacies to optimize everything from goods receipt and inventory management to product administration, e-commerce integration, picking and packing, as well as monitoring and reporting. The platform also offers mobile support, planning functions, and powerful analytics tools.

At the heart of the platform is a mobile-based interface designed to simplify daily operations in the pharmacies. With scalability and user-friendliness at its core, pharmacy staff can easily comply with regulatory requirements, manage product flows, and provide customers with a seamless experience across all channels.

“We are proud of our long-standing and close collaboration with Apotek Hjärtat. Our strength lies in industry knowledge and the ability to create user-friendly solutions that meet our clients’ needs. Now we are developing the pharmacy logistics of the future, focusing on long-term impact and commitment,” says Niklas Rönnbäck, CEO of IMI Supply Chain Solutions.

For Apotek Hjärtat, the platform also enables enhanced integration between digital and physical channels. Customers can start orders online and pick them up at a physical pharmacy, while pharmacy staff have relevant information directly on their mobile devices, regardless of where they are in the pharmacy.

“Every day we work to make our customers’ lives a little easier. IMI’s solution gives us a modern and user-friendly platform that simplifies work for both our employees and our customers,” says Johan Sigg, CIO of Apotek Hjärtat.

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