A solution for all your delivery needs

Dynamic delivery options

With IMI, you get a delivery options solution that brings together customer experience, control, and easy administration — all within a single platform.

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Smart delivery options for all your needs

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Easily customizable

Different checkout setups for different markets, brands, or business units.

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Adjust without fuss

Update business rules and delivery options without touching the code.

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Global och local

Support for multiple languages and regional services.

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Flexible from the ground up

Powerful rules engine that adapts delivery options to your workflows

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A solution for all your needs

With IMI you can:

    • Increase customer satisfaction
      • Reduce manual work
        • Optimize transport costs
          • Deliver a top‑class delivery experience
Increase customer satisfaction with IMI!

For B2B

Smarter delivery options

With IMI’s solution, you automate the selection of carrier and service based on rules, customer requirements, and delivery conditions. The result is that every shipment is handled with the right service level and at the optimal cost. At the same time, you gain full control over transport costs and can create transparency toward your customers. You also get the flexibility to quickly connect new carriers or services as needs change.

For e-commerce

High conversion rate

Always display relevant delivery options at checkout and give customers the ability to choose between home delivery, pickup points, parcel lockers, express deliveries and more. At the same time, you maintain full control over costs and can offer a clear, predictable delivery experience that increases customer satisfaction and drives sales.

Flexible and scalable – built for results

  • Integrations and data

  • Seamlessly integrated with carriers and dynamically using order, customer, and address data

 

  • Rule‑based logic

  • Control which shipping options are shown based on postal code, volume, weight, cut‑off times, and service levels. The system makes automatic prioritizations and always selects the most cost‑effective option.

 

  • Customizable checkout

  • API‑based solution that integrates seamlessly with e‑commerce platforms and custom interfaces. The rules engine manages checkout, order flows, returns handling, and store inventory. Everything is gathered in an intuitive self‑service tool.

 
Orderstatus på padda

Self-Service – no code needed

Manage and update delivery options yourself

  • No code – configure rules and options in a simple interface
  • Fast changes – update cut‑off times, shipping prices or options in minutes
  • Easy maintenance – manage multiple markets, languages and scenarios in one tool
  • Full control – test, publish and update rules as the business evolves

    Faster time‑to‑market, lower costs and deliveries that consistently meet customer expectations

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