J&J's success with IMI's warehouse productivity system

J&J is the world’s first tech enabled fulfilment company, a UK company with private equity investment from LDC now operating globally.

emma dempsey jj
I like what IMI's warehouse productivity system brings to our business and have been a customer for over 3 years. At J&J, we are a technology led business and find IMI's system fits well with our own proprietary systems. Attracting and serving customers using our technological advantage is part of our USP. IMI's warehouse productivity system helps us to better understand our cost to serve, to protect margins and make better investment decisions. There’s a lot to like!
Emma Dempsey
CEO, J&J
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J&J’s use IMI’s system in their large scale UK fulfilment hub which covers 600’000 sq ft with 4 mezzanine floors employing 300 people, around the clock 7 days a week.

 

“As an industry, third party logistics continues to evolve. Measuring the efficiency of people and operations is one such evolution that I support. We see IMI’s warehouse productivity system as a tangible way to bring fairness to the workplace” says Emma Dempsey.

IMI helps managers to make every day count, enabling them to take proactive and impactful decisions in a fast paced and dynamic environment.

J&J’s proprietary software ControlPort and CommandPost is what sets them apart.

ControlPort provides customers with total visibility of their supply chain. CommandPost is AI powered warehouse management software ensuring industry leading pick & pack precision.

IMI’s warehouse productivity system is integrated with CommandPost and provides near real time actionable insights for managers, turning data in to information. J&J’s use IMI’s system in their large scale UK fulfilment hub which covers 600’000 sq ft with 4 mezzanine floors employing 300 people, around the clock 7 days a week. J&J are an employer of choice in the Northampton area which is a densely populated area for logistics operations.

J&J see high levels of employee engagement as a cultural norm, the senior team are connected with the shopfloor. IMI’s warehouse productivity system enhances J&J’s engagement with their people by creating highly personalised information on the contribution each is making to the success of the business. The system adds to J&J’s drive to retain high performing employees whilst also adding to J&J’s want to optimise the cost base. IMI helps managers to make every day count, enabling them to take proactive and impactful decisions in a fast paced and dynamic environment.

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