Deviation management reporting directly within the workflow.

Efficient claims management software across the logistics chain

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Claims management software.

Less administration. Fewer errors. Full control.

Efficient deviation management – without manual effort

With IMI’s deviation management system, deviations are recorded in 15-30 seconds instead of 20-30 minutes. Through integration with WMS and ERP, high data quality is ensured and the process is automated from registration to resolution.

Save time and resources

Automated registration and handling drastically reduce administration. Cases are created, assigned and updated instantly – and suppliers can be notified in just a few clicks.

Better control and fewer errors

Register deviations directly on your mobile – in seconds. With predefined categories, reporting is both fast and accurate. When it is easy to report, more deviations are captured, providing better visibility, clearer accountability and more efficient operations. IMI’s deviation management system handles all types of deviations – from goods flow and equipment to delivery quality and customer cases. The simplicity ensures more deviations are captured, delivering better visibility, clearer accountability and fewer errors.

Data-driven supplier follow-up

Collect all deviation data and gain a complete picture of delivery quality. Use these insights in dialogues and negotiations to reduce errors, lower costs and move closer to the goal of zero deviations.

A platform for the entire process

Manage deviation reporting, checklists, work environment and deviations in one system. With a mobile app, customisable workflows and powerful reporting, you get a solution that is easy to use – and easy to scale.

Efficient deviation
Save time and resources
Better control and fewer errors
Supplier follow-up
A platform for the entire process

Efficient and quality-assured deviation management.

Efficient goods handling on your mobile

IMI’s deviation management system offers a complete solution for receiving, stocktaking and handling goods. By using a mobile device, fully integrated with WMS and ERP systems, work is simplified throughout the entire goods flow – from inbound deliveries to stock control.

The result is more efficient and quality-assured deviation management, with better visibility of stock levels and goods movements. With support for stocktaking, information lookup and goods handling directly on a mobile device, both productivity and the quality of inventory data are improved.

Good stock control is about optimised inventory holdings and efficient flows. Our deviation management solution makes it possible to:

Receive goods by scanning or manual entry
Place goods in the correct storage location
Access detailed item information directly by scanning
Carry out rolling stocktakes of goods
Print goods labels
Check stock levels, deliveries and availability in real time
Register deviations, for example damaged items

Real-time overview of registered deviations.

Gain full control of your resources and equipment

Asset management – (covering the management of resources and equipment) can be integrated with TMS systems and other service systems for lorries, forklift trucks, transport trolleys and trailers.

Status is updated continuously, ensuring that checklists are always current and accurate. As a user, you gain a complete real-time overview of registered deviations, making it possible to plan production and servicing more efficiently.

Complete visibility of all resources and assets
Efficient production and service planning
Smooth deviation follow-up
Ensure checks have been completed
Real-time status updates
Integrated with TMS and other service systems
Bring calendars, procedures and documentation together in a single workflow and gain full control over deviations. With our deviation management system, you can easily share data and documentation across the entire organisation.

Claims management software system.

Create a smoother day-to-day experience for your employees and gain full control of your logistics with deviation management

Gain full control over quality and deviations: IMI’s deviation management gives you a user-friendly and configurable system that streamlines the handling of deviations and saves time across the organisation.

Secure, scalable and always available: Built on Microsoft Azure, it ensures secure data storage and fast access to the right information whenever you need it.

Data-driven decisions with powerful analytics: With robust reports and flexible analysis tools – from standard reports to Excel and Power BI – you gain insights that improve quality and strengthen supplier follow-up.

Let us tell you more!

Order and structure in checklists and activities

With IMI’s checklists and activity module, you can bring together procedures, tasks and documentation in a structured workflow. The solution ensures that work steps are followed, deviations are managed, and the entire organisation has access to the right information – creating efficient processes and supporting a safe and secure working environment.

Create and customise checklists for all types of tasks and roles
Plan and track activities through a calendar with a clear overview
Receive automatic alerts when procedures are not followed
Track status and collect documentation at every step
Receive notifications about updates and changes
Communicate and collaborate directly in the system or via Microsoft Teams
Manage access to activities and projects

Better results with deviation management

A simpler way to ensure quality in the warehouse.

Our automated solution integrates with all OMS and WMS systems, giving you full control over both data and workflows.

Bring together deviation management, quality control, quality assurance and health and safety in one system – for lower costs, better visibility and a smoother day-to-day experience for your employees.

Gain full control

With automatic triggers, you receive instant notifications when procedures are not followed or when deviations arise. You get a clear overview and can take action immediately.