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Customer support portal

We are always here to help! Please choose which IMI product you need help with and we’ll get back to you.

Cloud solutions> — Support IMI Enterprise

Support for IMI WMS and AOM for larger enterprises

E-commerce logistics tech> — Support IMI GO!

Support for IMI GO! for retail and e-commerce

Improve supply chain> — Support SOLO

Support for IMI SOLO purchasing and inventory management system

Business hours

We are available to assist you anytime between business hours:

Monday – Friday, 8:00 AM – 5:00 PM CET

Excluding Swedish public holidays and specific dates:

Midsummer’s Eve, Christmas Eve, New Year’s Eve, the Friday after Ascension Day, National Day of Sweden, Twelfth Night of Christmas (trettondagsafton), Maundry Thursday, and Walpurgis Night.

Some of the brands relying on IMI

IMI Supply Chain Solutions

Logistics delivered.

An ISO 27001:2022 certified company.

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
_lfa	2 years	This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
lang	session	LinkedIn sets this cookie to remember a user's language setting.
li_gc	5 months 27 days	Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
na_id	1 year 24 days	The na_id is set by AddThis to enable sharing of links on social media platforms like Facebook and Twitter.
ouid	1 year 24 days	Associated with the AddThis widget, this cookie helps users to share content across various networking and sharing forums.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_D82HZWL4GL	2 years	This cookie is installed by Google Analytics.
_gat_UA-200008419-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
uid	1 year 24 days	This is a Google UserID cookie that tracks users across various website segments.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
__ss	1 day	This cookie is set by SharpSpring, a marketing automation platform. This is used for tracking visitors and form submissions.
__ss_referrer	1 hour	This cookie is set by SharpSpring, a marketing automation platform. This is used for tracking visitors and form submissions.
__ss_tk	25 years	This cookie is set by SharpSpring, a marketing automation platform. This is used for tracking visitors and form submissions.
A3	1 year	Yahoo set this cookie for targeted advertising.
anj	3 months	AppNexus sets the anj cookie that contains data stating whether a cookie ID is synced with partners.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
IDSYNC	1 year	This cookie is set by Yahoo to store information on how users behave on multiple websites so that relevant ads can be displayed to them.
koitk	10 years	This cookie is set by SharpSpring, a marketing automation platform. This is used for tracking visitors and form submissions.
pa_crosswise_ts	2 years	The pa_crosswise_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
pa_google_ts	2 years	The pa_google_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
pa_openx_ts	2 years	The pa_openx_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
pa_rubicon_ts	2 years	The pa_rubicon_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
pa_twitter_ts	2 years	The pa_twitter_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
pa_uid	2 years	This cookie is set by prfct.co. This cookie is used across the websites that use same ad network to display ads to the other advertisers in the network.
pa_yahoo_ts	2 years	The pa_yahoo_ts cookie is set by Perfect Audience for advertising purposes based on user behavioural data.
personalization_id	2 years	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
uuid2	3 months	The uuid2 cookie is set by AppNexus and records information that helps in differentiating between devices and browsers. This information is used to pick out ads delivered by the platform and assess the ad performance and its attribute payment.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_lfa_test_cookie_stored	past	No description
ln_or	1 day	No description