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Efficient in-store logistics on mobile – for smoother retail stock management and increased sales

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IMI Butikslogistik

All in-store logistics on mobile – for faster retail store operations

In-store work is constantly on the move, and when tasks are carried out on the shop floor, your tools need to be just as mobile. With IMI’s solution, staff can easily handle in-store picking, stocktaking, shelf placement and goods receiving – with instant access to product information via mobile. The result is improved retail store management, faster workflows and a more efficient way of working on the shop floor.

  • Manage in-store picking and packing via mobile with automatic order allocation
  • Scan products and carry out stocktaking directly on mobile
  • Store zones and maps make it easy to find the right products
  • Keep store staff updated on campaigns via mobile
  • Manage transport booking and print shipping and shelf-edge labels directly from mobile
  • The solution supports picking and packing in dark store environments
  • Enable customer self-scanning for a smoother shopping experience
The aim is to equip staff with the tools they need to perform at their best and deliver first-class customer service.
Olav Fyldeng
CIO, Plantagen

That’s why store-intensive businesses choose IMI for their in-store logistics

IMI’s in-store logistics system is built for how work actually happens in-store – mobile, visual and in real time. With a digital store map and clear zoning, you get an instant overview of where each product is located, making it possible to find the right item in just seconds.

By bringing the entire workflow into mobile, staff can manage everything from in-store picking and packing to shelf placement, stocktaking and label printing without leaving the shop floor. With smart zoning, fast product location and integrated WMS data, every step of the process is optimised.

The result is faster picking, improved retail stock management and a more structured store where the right information is always close at hand. Less time is spent searching, and more time can be dedicated to what creates real value.

Plantagen IMI Olav Fyldeng

Full control over claims management in real time

Avoid complex claims processes and manual work.

With IMI, you can manage claims directly at goods receiving – quickly, traceably and fully integrated with your existing systems.

  • Automate the entire claims process from the start: claims are handled directly at goods receiving, simplifying workflows and reducing manual handling across the entire process.
  • Register claims directly within the workflow: operators can quickly log a claim without leaving their task – everything happens seamlessly within the process.
  • Scan, document and submit via mobile: scan GTIN or GS1-128 labels, capture images of damage and submit the claim instantly – simple and efficient on the shop floor.
  • Ensure accurate and complete information automatically: claims are documented with images, item data and pricing, with information automatically retrieved via integrations with ERP and WMS systems.
  • At what levels can deviations be managed?

  • The system supports deviation management at all product levels – from pallets and batches to cartons, parcels, c-packs and r-packs.

 
  • Can claims be sent directly to the supplier?

  • Yes, claims can be sent directly from the warehouse to the supplier, reducing lead times and simplifying communication.

 
  • What benefits does the solution deliver in practice?

  • You reduce manual work, gain better documentation and ensure you receive financial compensation for damaged goods more quickly – reducing losses and improving profitability.

 
Self scanning system retail store

Smart in-store logistics with self-scanning

Offer self-scanning in-store – for faster purchases and more satisfied customers

IMI’s self-scanning solution is a secure and user-friendly option for in-store self-checkout.

It enables customers to scan items directly on their mobile devices and pay seamlessly – either in-app or at the checkout. The solution streamlines in-store logistics and frees up staff time through smart self-scanning.

  • Easy mobile checkout for your customers
  • Faster shopping experience
  • Shorter queues
  • Can be integrated with POS systems

Store zones and smart product placement – efficient in-store logistics in practice

IMI’s solution makes in-store product placement simple and efficient. Scan a product directly on your mobile and see exactly where it is located – ideal for faster in-store picking and packing. With digital store zones, you get a complete overview of the shop floor: map out your store, divide it into zones and link them to product categories or temperature requirements.

Each zone can include specific shelf locations, making it easy for staff to find the right item within seconds. Zones can be created using drag-and-drop or fully integrated with your space management system – for more structured and efficient in-store logistics.

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Time-saving product location

With IMI’s store map, you can locate all products in seconds – and with clearly defined store zones and product placement, in-store picking and packing becomes faster and easier.

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Mobile in-store picking and packing

Receive orders directly on your mobile, locate items using the store map, scan them seamlessly and print shipping labels on the spot – for faster and more efficient in-store picking and packing.

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Easy to track stock levels

With IMI’s WMS integration, you can easily carry out continuous stocktaking directly on mobile – for better control and real-time stock levels on the shop floor.
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Print shelf-edge labels directly from your mobile

Scan a product, update stock levels and print labels in just seconds – quick and easy in-store.
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In-store picking and packing

Give your employees the right tools for proactive store management

From orders received directly on mobile to tracking campaigns and quickly adjusting stock levels. With real-time data and easy access to the right information, you reduce the risk of stockouts, streamline in-store operations and create a smoother day-to-day experience for the entire team.

Close partnerships form successful stories

Take a deep dive into our customer story with Plantasjen.

Find answers to some of the most common questions we receive about IMI’s in-store logistics system

What is a digital store map, and how does it help me?

With IMI’s digital store map, you get a clear visual overview of your store. Instantly see where each product is located and quickly find the right item in just seconds.

How does store zoning work?

You can easily divide your store into zones based on, for example, product category or temperature requirements. Each zone can include specific shelf locations and can be defined using drag-and-drop or integrated with existing space management systems.

How does the solution help me save time?

By bringing all processes into mobile – from picking and packing to product information and labelling – you reduce manual tasks and searching. The result is faster workflows and a more efficient day-to-day operation.

What integration capabilities does IMI’s solution offer?

IMI’s system supports integration via JSON and XML messages over REST APIs, as well as through a service bus (publish–subscribe). This makes it easy to connect systems and automate information flows across the entire business.

What does support for REST APIs and a service bus mean?

This means the system can communicate with other applications and services in real time. Using a publish–subscribe model, data can be shared and updated automatically across multiple systems without manual handling.

Some of the brands relying on IMI

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IMI Supply Chain Solutions

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